* Hail Indian Postal Dept
Since I moved to Raja Annamalaipuram in Sept 2005, I pay my monthly landline tel bills at the RA Puram postoffice.
The PO building must be of pre-Independence vintage, dilapidated, dingy, and dark. A narrow passage_way doubles as the customers' place. Adnan Sami would easily be stuck up here. Five counters serve the customers, comprising mostly Post office Monthly Income Scheme (watch out for a seperate blog on this POMIS shortly) account holders.Counter No 3 is for Tel Bills and Money Orders.
In good old days (read a couple of years ago), the clerk had to write the details (both for TBs and MOs) on the receipts (with a carbon copy). This obviously took 5-6 minutes per customer. But, in RA Puram PO, the clerk sits in front of a console, keys in the details, press the PRINT button - and the self-adhesive label-type receipt pops out of the DMP. How convenient!
This month (Jan 2006) when I presented my bill for payment, surprise, surprise, the clerk took out a hand-held Barcode Scanner, ran it over the Barcode, and presto, the DMP spewed out the receipt! The whole transaction would have taken just seconds.
I was both excited and proud at the vast improvement of Govt functioning.I was told that such a system is existing in Hyderabad Post offices since 2002.
Hail Indian Postal Dept.
Rajappa
January 24, 2006 - 02:02pm (IST)
Since I moved to Raja Annamalaipuram in Sept 2005, I pay my monthly landline tel bills at the RA Puram postoffice.
The PO building must be of pre-Independence vintage, dilapidated, dingy, and dark. A narrow passage_way doubles as the customers' place. Adnan Sami would easily be stuck up here. Five counters serve the customers, comprising mostly Post office Monthly Income Scheme (watch out for a seperate blog on this POMIS shortly) account holders.Counter No 3 is for Tel Bills and Money Orders.
In good old days (read a couple of years ago), the clerk had to write the details (both for TBs and MOs) on the receipts (with a carbon copy). This obviously took 5-6 minutes per customer. But, in RA Puram PO, the clerk sits in front of a console, keys in the details, press the PRINT button - and the self-adhesive label-type receipt pops out of the DMP. How convenient!
This month (Jan 2006) when I presented my bill for payment, surprise, surprise, the clerk took out a hand-held Barcode Scanner, ran it over the Barcode, and presto, the DMP spewed out the receipt! The whole transaction would have taken just seconds.
I was both excited and proud at the vast improvement of Govt functioning.I was told that such a system is existing in Hyderabad Post offices since 2002.
Hail Indian Postal Dept.
Rajappa
January 24, 2006 - 02:02pm (IST)
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